Kyle Dugan
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0 stars. The app frequently kicks you out when you need it most, forcing you to re-enter login information and password the moment it's your turn to pay at the supermarket or a restaurant. And even then you might get an error message blocking you from signing back in (like I just discovered today at lunch). That's exactly the opposite of what an app is for. Totally inconvenience, frustrating and terrible. I would happily use paper tickets rather this app if I could. What a waste.
14 people found this review helpful
Ciao Kyle, ho verificato la tua segnalazione e sono felice di sapere che la nostra assistenza ti abbia contattato per risolvere la problematica che hai riscontrato. Grazie, Gioia - Assistenza Clienti Edenred
bruno galletta
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It sucks!!!! He lost away my username and password and now that I don't even remember them I can't access the app anymore, but do you realize what an horror this app is???? I swear that if I find myself unable to use the ticket, I will ask the company where I work to sue you. UPDATED: i was able to redo password to enter, but don't you lose them again, I don't want to redo them again at every update to enter in. For now i put zero stars, but you fix the issue and i will give you five.
Ciao Bruno, stiamo verificando la tua segnalazione. Ti contatteremo al più presto. Gioia - Assistenza Clienti Edenred
Gilberto Gabrieli
I have had a terrible experience using this app. Every time I log in, the app doesn't remember my credentials, and as a result, I always have to register my card again. The last time, I was unable to get in. Now I'm waiting for an answer from support.
3 people found this review helpful
Ciao Gilberto, la nostra assistenza ha provato a contattarti senza ricevere risposta. Se hai bisogno di supporto, puoi contattarci usando il link https://assistenza.edenred.it/recensioni. Gioia - Assistenza Clienti Edenred