gretchen cosgafa
- Flag inappropriate
- Show review history
I am so amazed how this app works😊😄. It happened that my recipient's info was mistaken. Thanks to the "RESEND" button🙏. I was able to edit and given a chance to resend my transaction without additional payment. And everything went so well and very fast. My recipient was able to get the money in less than 5 minutes. OMG. I highly recommend EMQ😊. 5 stars for this APP👍.
30 people found this review helpful
Richard Firdaus
- Flag inappropriate
- Show review history
[Feature request] Customize money rates alert notification. The rates widget is also useful, but it often doesn't give real time rates update. Sometimes we need to click it first, then it will redirect us to the app (which is slow). It's a good idea if this app has push notification also, or alert notification based on the widget updated rates. I hope we could also set our own notifaction threshold rates.
24 people found this review helpful
msaviras
- Flag inappropriate
- Show review history
Bad mannered customer service & annoying bug. The app won't let users change their information even after saving. I've tried logging out and restarting the app multiple times with no use. Their new user review system sucks and customer service did not provide any service except keep asking for user's information, using informal way of speaking, and left chat on read, eventually ending the chat and did not leave a reply.
25 people found this review helpful
Hello mam, we are sorry for the inconvenience. For new users, we just need your ARC, and if the ARC is not clear for us to read your information, we would request it from you. Shall you need help, you can also ask our Facebook inbox as a guide. Thank you.