2.0
8.25K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Choose a bike to get around Madrid!

Madrid's public electric bicycle system has more than 600 stations and 7,500 bicycles distributed throughout the 21 districts of the city. Furthermore, in 2023 it has completely renewed its technology: enjoy this excellent sustainable mobility option for traveling around Madrid. What will you use the app for:

- Register or log in to bicimad.
- Unlock a bicycle to be able to circulate.
- Pay directly with the associated payment method.
- Discover the availability of stations and bikes on the map.
- Mark your favorite stations.
- Report incidents easily and quickly
- Consult the history of your trips.
- Manage your user account.

All ready? Get on your bike and have a good trip!
Updated on
Mar 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
8.21K reviews
Russell Yohannan
November 27, 2023
I rarely write app reviews (as in never) but as a new Madrid resident, I can confidently say this app one is the only bad thing I have to say about the city. It's horrible. Rarely works, constantly crashes, sometimes does not register you returning bikes. It's a nightmare. If I could give it zero stars I would.
10 people found this review helpful
Did you find this helpful?
Ya Fr
February 2, 2024
The new app works way better than the old one. However, more than once, I got error messages when trying to open a bike. Contacting the support inside of the app did solve the problem. A still not resolved problem is the full stations in the morning: Sometimes you can't return your bike because of the lack of free spots. What do we do when all the stations around are full? Floating return often doesn't work...
1 person found this review helpful
Did you find this helpful?
Antonio
February 21, 2024
Horrible app. I've tried a million times to register but they won't send the code to my phone number. I tried with my partner's phone number since he's Spanish and I wondered if my American number was causing an issue. NOPE. They wouldn't even send the code to his number either. My tip to anyone in Madrid, find other methods of travel because this bike app is guaranteed not to work. Don't bother wasting your time like I did.
1 person found this review helpful
Did you find this helpful?

What's new

Seguimos aplicando mejoras en la App pensando en tu experiencia en el uso de bicimad.