kelsey flynn
The new app has deleted all my favourites. Finding deals by location is now restricted to ONLY those close by. Planning ahead for a meal where you will be at some later time is therefore impossible. Also, finding deals only by the categories of 'new', 'nearby' or 'popular' makes finding anything at all I might want to use is amazingly difficult. This app is unusable and I'll not be repeating any entertainment book purchases
12 people found this review helpful
Entertainment Publications Pty Ltd
April 29, 2021
Hi Kelsey, we released an update that includes a location setting feature, the option to view your offers in a list, smart sorting + simplified search that makes browsing & redeeming easier! We hope this update resolves the issues you were having. If you find this update to be a better experience, we'd really appreciate a rating for this version.
Richard Davies
Pretty terrible. Text is too small and often grey on white instead of black on white, offers often auto redeem simply by Viewing offer, not resizable, tries to put too much info on each screen so makes everything hard to read, on map shows venues that don't have offers (extremely misleading), wastes real estate with unnecessary graphics/pics . It's like the developer doesn't understand people use the app on phones.
Entertainment Publications Pty Ltd
April 4, 2024
Hi Richard, really appreciate you spending the time to give us this great feedback. have passed along your experience to our development team and so we can improve our members user experience. Thank you!
TC Han
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The membership has outdated coupons that some activities have become ineligible for months or even over a year. Contacting support through emails do not get response too. This entertainment membership has pretty much become a scam. Not to mention that the app is not user friendly as well.
2 people found this review helpful
Entertainment Publications Pty Ltd
February 22, 2024
Hi TC Han, we appreciate your feedback and apologise for any inconvenience you may have had with ineligible offers. Can you please ensure you are contacting us on contact@entertainment.com.au or call our Customer Service team so we can assist you with this issue and follow up with the business that turned you away.