lirijeta rexhepi
The worst travel experiences in my life are with Fareboom. Costumer service is the worst, actually you can't even get in touch with them through phone if you need them. Only if your email is urgent they will reply through email, otherwise they say it depends. If you think that you are getting a good deal, think twice! Don't give them a second chance as I did. Never booking again with them. Don't even bother. To cancel a trip will cost you somtimes more MONEY than your ticket value.
14 people found this review helpful
Best Travel Store, Inc.
July 1, 2020
Dear Customer, Please provide your Fareboom Order number so that we may investigate this case further and assist you. Thank you for your patience and understanding.
A Google user
If you are eligible for a discount with an airline, then call directly instead. When I put in the flight that I needed I thought I was getting a good deal but then realized that I was not after the fact. The app had counted my lap baby as an additional person to make the rate look great. I ended up paying more than I would have had I just called the airline first. Live and learn.
18 people found this review helpful
Best Travel Store, Inc.
February 19, 2020
Hello Virginia,
Starting from recent versions we are always showing prices per adult passengers and explicitly state the total price.
The old prices were indeed taking infant prices into account to help you find the best deals including the best children discount.
We apologize for the possible confusion.
Thank you,
Fareboom Team,
Kingsley
Terrible experience lately. Nothing seems to be alright any longer. They cancel your flight without any warning and makes no effort to rebook. Still waiting on my $250 refund from double charge since November last year and $2100 from march this year. Fraud! Stay away from apps and websites like this. Bad business. I have already filed a claim with BBB etc. It qas established that my refund was due to me but it is months overdue. You can't call and it takes them about 3 days average to respond
5 people found this review helpful