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I like the fact that I can check on balances and do transfers easily. I would have given a 5 star, but sometimes when trying do make a deposit, even though it is in small amounts and the front and back of the checks clear, the deposits get rejected. There is never an explanation. Not sure what is going on in this department. -------- Update: Someone from the mobile app department emailed me and said that I needed to add " for mobile deposit" on the back of the check. Thank you!
16 people found this review helpful
1st Advantage Federal Credit Union
June 18, 2019
Hi Sharon Shipley - Thank you for your feedback. We are happy to hear you are pleased with our new version of our app. We are sorry your deposits are getting rejected frequently. Would you email us at answers@1stAdvantage.org so we can look into this further? As always, thank you for your continued membership. – 1st Advantage
William Kilby King
Found out that I have to go to 1st Advantage website to find out my credit card balance as it will not show up on the app! on the app it says minimum payment $0 this is a major problem that needs to be dealt with immediately it can cause a lot of people to be late on their credit cards why this hasn't been escalated as a number one priority is beyond me!
9 people found this review helpful
Phillip M. Howard
Have had nothing but good service from 1st Advantage. The app can mess up sometimes, and I have to look up my username and password when the app decides to "forget" them, which is annoying, but otherwise it is great. Was even able to hit a few buttons and make my car payment on a day the bank was closed.
17 people found this review helpful