first direct

3.5
17.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Your everyday just got a whole lot easier. Even better banking has arrived.

At the coffee shop, deciding if it’s a skinny soy latte or a cup of tea. In a taxi stuck in traffic, wondering how much you’ve saved for your trip to Machu Picchu. On a rollercoaster, planning the decorations for your dog’s third birthday party…

Wherever you are, whatever you’re doing, our new and improved mobile app makes banking even simpler.

From checking your balances and viewing transactions to paying family and friends, mobile banking takes all the hassle out of everyday money stuff. You can now do more than ever from the comfort of your own phone - and if that’s not exciting enough, this is just the start of our mini digital revolution, with loads more improvements on the way.

So go on. Get yourself up to date.

Update now >>

• Free to use, but providers may charge for download and usage
• Use in accordance with local laws and check charges if using abroad
• Use in accordance with our App terms and conditions
• Use in accordance with Google terms and conditions
• This app may be withdrawn at any time, but we’ll always keep you in the loop.
Updated on
Mar 20, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.5
17.2K reviews
Richard Lawton
November 29, 2023
Excellent app. Nice clean interface with clear summaries of the various accounts you hold (current, savings, shares, etc). It's very easy to use. I appreciate the security protocols in place - makes me feel my money is very secure. I've banked with First Direct for decades - they are fantastic, with brilliant customer service.
Did you find this helpful?
first direct
November 29, 2023
Hi Richard, we're really pleased that you're loving our App! We're always here to help, 24/7, 365 days a year! Thanks - Andrew
A Google user
June 28, 2019
Solid and reliable app, which allows me to do most things that I want to do. I'd *really* like to be able to deposit cheques through the app, by submitting a photo of the cheque. This effectively happens at the automated cheque deposit machines in HSBC branches, so it really ought to be possible via mobile banking. come on first direct, lead the way again!
1 person found this review helpful
Did you find this helpful?
first direct
June 28, 2019
Morning Martin. Thanks for leaving your review, I can confirm this is a function we are looking into however, we don't have any exact timescales at the moment. - Alexandra
Thom Harrison
March 3, 2024
The 'digital secure key' and odd system of having to log out then enter a funky combo of card numbers + amount to make a payment is just horrid. Not intuitive and like something you should only need to do over the phone (and in the 1990s). In terms of basic security, payment notifications would be an obvious welcome feature. No savings pots. You cannot amend standing orders; only delete and start over. The 0% interest credit card is the only reason I see for choosing First Direct.
34 people found this review helpful
Did you find this helpful?
first direct
February 12, 2024
Hi Thom. Thanks for your feedback about our App. Just to let you know, you don't need to log into it to get a security code. You can choose 'Go to security codes' on the welcome screen, or even better, long press on the App to select 'Generate security code'. Please get in touch if you have any further thoughts about improving our App. - Christina

What's new

We’re back again with our usual round up of bug fixes and general maintenance jobs to keep things running smoothly.