FreedomCare Plus

Update 9/4/23: the below issues continue. the app works about 50% of the time. the other half, when I login to clock in or out the entire schedule is blank and does not give me the option to clock in or out. when that happens, the only option I have to fix it, is to completely restart my phone to login again. this does typically fix the issue, but then I am late to start working. I have no idea why this happens, but it is very annoying and delays my work. Occurrence happens at least 3x a week.

The Freedom Care company and the CDPA program are great. However, the new version of the app sucks! There are constant issues with the app. When one issue is solved, a new issue appears. There are issues with slow loading, freezing, clocking in / clocking out and submitting visit confirmations. Not to mention the constant picture taking. I know the picture taking is for safety but this boarders on excessive. The old version was better!

The app has a tendency to act up where it won't let you log in which in turn makes it where you can not clock in or clock out. Sometimes you will have to restart your phone or uninstall the app and reinstall it to get to work. The newest glitch was it would let me log in from the notification. It kept coming up as "android networking error" when I tried to log in. This happened yesterday and ended up making my clock in as 30 minutes late.