Guzman y Gomez (GYG) Mexican

2.6
2.64K reviews
500K+
Downloads
Content rating
Mature 17+
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About this app

Welcome to the new GYG app!

We’ve been cooking up something special! The new GYG app includes a new look, streamlined ordering process and heaps of exciting new features that will make ordering GYG easier and way more fun. Don’t worry all the things you love are still there, like earning GYG $ to score free food, and we’ve made them more accessible than ever!

Just a few of the new things we think you’ll love:

New Ordering Flow – It takes just a few clicks to order exactly what you need and checkout fast!
Table Service – Kick back in the restaurant, order using our table service feature and we’ll bring the food right to your table.

Favourites – The best thing about GYG is all the tasty customisations that make your order unique. Now you can save your favourite products just the way you like them and add to your cart in one click.

New Products – We’ve added some new items that were previously only available in our restaurants. Hint: check out the Bundles section of the menu for some awesome new value deals.

Drive Thru Pickup – Get your GYG super-fast by selecting Drive Thru and picking up right from the window.

Points & Rewards – It’s now easier to track your points across the app and earn GYG $. Once you’ve earned your GYG $ you can now split your payments between GYG $ and other payment methods giving you more flexibility.
Updated on
Nov 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
2.61K reviews
Tristan Blackburn
March 21, 2024
Can be a bit clunky, particularly with location awareness. It's very easy to order from the wrong store particularly if there is more than one in your general area. I've sent and order to the wrong store a couple of times now and no way to cancel or otherwise change the store. End up paying for nothing and having to place a new order at the correct store.
Guzman y Gomez
March 25, 2024
Hola Tristan, we appreciate the feedback, at GYG it’s our mission to make it all about the food and make every guest love us. We would love to further investigate this experience, please send us additional information to us via this link - bit.ly/SupportGYG
Grant Joyce
March 8, 2024
Why can't the store push to the app to say the order is ready. Instead it just switches to ready at the time it predicts when you first place the order, except for when it is actually ready. Standing at the counter being looked at like an idiot for 10 minutes because the app says my food is ready. Also, if I want to sit in the store to eat and use the app, I can only order it as takeaway. Would be good if the tables were numbered and could get the food delivered to the table.
1 person found this review helpful
Jonathan Blunden
March 12, 2024
I've had GYG for work lunch every day for years. Lately when I hit reorder on the app it takes me to the order summary screen and loads endlessly so I can't place the order. Several times I've had to give up and find something else to eat. I'm going to stop trying altogether soon. Please fix this.
1 person found this review helpful
Guzman y Gomez
March 13, 2024
Hola Jonathan! Thanks so much for your feedback! We are sorry to hear that you are not loving the app as much as we are! If you could spare a second, we would love if you could reach out to hola@gyg.com.au (mailto:hola@gyg.com.au) and provide some more detailed feedback on your user experience!

What's new

There's no better time than now to grab some GYG, and this latest update makes the process even smoother. We've dealt with some annoying bugs to make the checkout process a whole lot smoother for you. Once you've updated your app jump on and try our Crispy Chicken Tenders, everyone is raving about them!