3.4
1.94K reviews
500K+
Downloads
Content rating
Everyone
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About this app

The BCBSIL app provides access to the Blue Cross and Blue Shield of Illinois member information and resources.

Members Features:

Easy Access:
ā€¢ Login or obtain login help
ā€¢ Register

Claims
ā€¢ View claim overview and line item details

Deductible
ā€¢ Check deductible and out of pockets amounts
ā€¢ View amounts at the individual and family levels

Find A Doctor
ā€¢ Find an in network doctor, hospital or facility
ā€¢ Find a nearby urgent care facility
ā€¢ Estimate the costs of procedures, tests and treatments
ā€¢ View patient reviews and average wait time
ā€¢ Search for doctors that speak Spanish

Coverage Details
ā€¢ View medical benefits and copay levels
ā€¢ View Prime pharmacy benefits and copay levels

ID
ā€¢ View temporary ID for subscriber and dependents
ā€¢ Send ID via email to your providers

Languages supported: Spanish and English
Updated on
Feb 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
1.9K reviews
Karen Stewart
January 31, 2024
I started having issues with the app and website in November. I called customer service and they ran me through the gamut. Reset my account, cleared every cache on every browser, tried to get in from several different devices (app and website). The initial page would load but the claims area and search for provider area would give a "cannot load, try again later" message. Finally they set me up with a new account and password. It worked for 5 minutes and now same error. It is February.
5 people found this review helpful
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Kelly Neuls
October 12, 2023
It's hard to separate the app experience from the service you receive overall. Actually, no it isn't, they are both terrible! You can't access any real information thru the app (you can't see much more from the website) so I usually have to call for every issue anyway. I don't blame the web developers - when your company strategy is to make it as difficult as possible to get any claim covered, not having functional information retrieval systems is pretty good synergy!
22 people found this review helpful
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Aisha Robles
May 31, 2023
Mdlive used to work in the app. But now it doesn't let me upload photos even with permissions. The whole app is not very user friendly. It's not particularly smooth and never use a back button when searching for providers. The user experience is somewhat a struggle. App design can be better. Functionality can be at times challenging. Cost estimator is very limited. List of providers can be better with MAP integration.
15 people found this review helpful
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What's new

General improvements and bug fixes.