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App does not let you link your account. You can't even get started to use the damn app. Gives you error notifications constantly, saying to try again later. Been trying to get it to work for 2 days. Sent an email about it and have received no response. Not only that, but the website itself doesnt work either. Very frustrated with this service.
19 people found this review helpful
Blue Cross and Blue Shield of Oklahoma
October 8, 2018
Hi,
Thank you for providing feedback. We will follow-up with you via your email to look into why your account cannot be registered. Thanks again for your patience.
Andrew Clements
I keep having issues with the associated number not having anything to do at all with the person linked to it. Or if it is the right number they won't be practicing there anymore or if it says accepting new clients, give them a call and they aren't. That may not be the apps fault but it's still an issue I'm facing and it's still frustrating.
1 person found this review helpful
Amanda Fietz
I absolutely despise this app. Every time I log in I have to re verify my account, I've set up biometrics but it never lets me use it, you can't ever get into the messages tab to see or create a message. It's also a pain every time you try to use the provider lookup and try to go back you have to start the entire process over of what you are searching for. I opt to using the website.
2 people found this review helpful
Blue Cross and Blue Shield of Oklahoma
April 6, 2022
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at appfeedback@bcbsok.com. Thank you.