13SICK, National Home Doctor

4.4
7.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The new App by 13SICK, National Home Doctor is the smart way to book an after hours, doctor home visit for you and your family.

Using the National Home Doctor App:

- is the innovative way to book a bulk billed, doctor home visit - when your GP is closed - and it can’t wait!

- makes booking a doctor home visit more efficient and relieves some of the stress associated with illness in the after hour

- allows you to bypass the 13SICK call centre queue

- allows you to securely and confidently store your details for future reference

- reflects our commitment to provide the best service for our patients

- saves you time – no waiting on the phone, particularly during busy periods

- was developed by a team of 13SICK senior doctors, ensuring the highest clinical standards

- is based on world’s best practice, referencing triaging protocols from the Mayo Clinic and the Australian Government’s Health Direct
Updated on
Jul 21, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

4.4
7.06K reviews
A Google user
February 15, 2020
Service opens at 6pm, app wont allow you to book before then, even by a minute. Says its available in our area, yet every time we try to use it, 6:01pm its "were completely booked". Have only managed to get a booking twice in 2 years, one doctor great, one absolutely terrible and unprofessional. Even then it was "were booked out and will update if we can fit you in". Im not sure why this service exists if you can never use it
7 people found this review helpful
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A Google user
September 30, 2018
I can't even get past the details page, as soon as I enter them all in, which does take a while, all I get is "Error Submitting Patient" whenever I reach the end. I even tried changing the details just to see if it would work but no, this app is just hopeless. Look at all the reviews listing all the countless problems and tell me any different
8 people found this review helpful
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National Home Doctor Service
December 12, 2018
Thank you for your feedback. We have listened and recently deployed a major update for the app. We are confident that this has resolved all previous issues users were experiencing. If you have any further queries regarding the app, please email us at reviews@homedoctor.com.au Regards, The team at 13SICK
Benjamin Davidian
July 18, 2022
Very easy and convenient. However be sure to click ”none of the above" in the optional answers once at covid section and not the "none of the above" button at the bottom. Otherwise it ends the wizard that allows an easy online submission and instead diverts U to proceed via making a phone call. Seems like unnecessary Symantics
3 people found this review helpful
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What's new

Updates include :
- New Splash Screen
- Updated to handle Covid Hot spots

App support