Andriele Stodden
This new update is horrible, it may look good but it's useless. It keeps crashing, first telling me that I'm going to get logged out for inactivity when I'm actively using it, making me log in again to continue using the app before finally crashing. It takes ages to load anything and half the time it has an error and can't display. Can't wait for all the bug fixes so that I can use the app again...
6 people found this review helpful
C Wright
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HEALTHEQUITY MOBILE APP SUCKS! The app is extremely slow and freezes quite often. When I add a new third party provider to log an HSA expense, it saves, but then disappears and you can't select it. I sometimes receive error messages when trying to finalize a reimbursement. Using their app should be more convenient instead of more of a hassle. Will have to resort to using my PC again, unfortunately. HealthEquity needs to hire better app developers who actually know what they're doing.
14 people found this review helpful
Brian Welter
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Hot garbage. Devs must not know how to write any asynchronous code. Freezes/locks up with nearly every menu or button press. Almost completely useless. Update. 3/11/23. Tried again a year later and still the same buggy trash. Don't add a provider with an ampersand in the name...crashes the app every time! Update 1/25/24 - haven't seen the locking/async issue so far this year...still trash. If you add a provider, it saves it labeled as the beneficiary name...completely useless...frustrating....
46 people found this review helpful