John V.
Lacks the finishing that a community-based app requires.... I signed on to the concept but reality isn't good. There are no safeguards against bad actors other than some warnings. There is no functionality to adjust for on-route stops. When riders are recommended, there is no way to review the profile before sending invitations. Overall, this is a sub-standard operation. They are not responsive to the community either.
1 person found this review helpful
Poparide
February 12, 2024
Thanks for sharing your thoughts with us. Our team is working hard on improving our service, so that members can enjoy safe and reliable carpooling. If you need to do a stop on-route, just let your passengers know beforehand. Your feedback is valuable and we have passed it on to our product team.
Andrei Fotchkine
Terrible app for both driver and passenger. Not in the mood to write long message now but just finding rides on other platforms with easier communication is much better. Also it puts maximum price for driver which is pretty low and if they add stops on the way it doesn't allow to chose time there or for example select as stop for only drop off.
8 people found this review helpful
Poparide
February 29, 2024
Thanks for your feedback. We operate strictly under carpool regulations. In order to comply with them we need to cap the max price of 15 c/km. It's worth mentioning that offering any kind of commercial service is not allowed. If a driver will do stops on the way, they can communicate it with their passengers before the ride.
Nnamdi Ibeanusi
* Drivers force you to contact them on their personal lines and then charge more for trips. * Booking rides is a gamble because there's no incentive for drivers to respond to you in-app. * Drivers have their phone numbers in profile, (using emojis to circumvent filters) and the only way to get a ride is to contact them directly. This app is a great idea but badly executed.
3 people found this review helpful
We're sorry to hear about this! Charging extra for trips and sharing phone numbers before booking is not allowed under our Terms of Service. Please share more details with us through our support channel at support@poparide.com. We'd like to take a closer look into this and take the appropriate actions if needed.