Uncreative Green
I absolutely hate whatever the hell is speaking when I try to take any picture for mobile deposit. I never had this problem before, and suddenly there was an update and a whole day where the system is down and now there is this god awful change that is HIGHLY disruptive and infuriating for the non-neurotypical. There MUST be a way to disable it. It repeats every single time the photo mode is opened within the app and has to be repeated when the auto capture takes a bad photo.
5 people found this review helpful
J Vig
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I've used a lot of bank apps, and this one is probably overall the worst. Getting completely locked out of your account happens at least every other month. I have been in situations where I need to transfer money into my checkings and have thousands in other accounts but can't because the app is acting up. Wish I could rate lower than one. Just a few days after i rated this app the online banking went wonky. Kicked me out of my account. Won't let me log in despite the correct credentials.
2 people found this review helpful
Marduk Moredhel
Takes an unreasonable amount of time to show balance updates, often 8+ hours. This wasn't an issue prior to the GWB buy-out. The app will crash when trying to log in during peak hours. Good luck checking your accounts Friday morning. This app's functionality is dated, very bare-bones. Have a credit account? There is no way to transfer funds or make a payment with the app, even if you also have a checking account with them.
15 people found this review helpful