Samantha Burnett
This app has potential but it's currently useless. The card rarely loads so when you need to access it in a pinch, too bad. I see others have the same issue but instead of actually fixing the issue, you're being told to call in. Secondly, the option that shows you what you're covered for and how much never loads. So basically, the only thing that works consistently on the app is logging in and viewing the claims. That's it. So just use the site. iA needs to actually address this.
9 people found this review helpful
Industrielle Alliance
March 22, 2023
Hello,
The best advice would be to contact customer support. They should be able to help and if they are not able to, they will create an incident for the mobile app team to look into!