MyEnel (Romania)

3.4
36.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With MyEnel you easily manage your electricity or gas contracts, ask for help in any problem and discover the Enel world, directly from your mobile phone.

MyEnel is a dynamic application through which you can:

• Manage more consumption points for electricity and natural gas;

• Self reading the electricity or gas index and track consumption trends more easily;

• View the last 12 invoices issued and payments;

• Pay the bills for one or more places of consumption;

• Save data card for easier and faster payments;

• Modify your contact information;

• Choose to receive the invoice attached to the email;

• Setting up notifications and promotional messages;

• Find out the balance of the invoice without being authenticated in the application;

• Get quick answers to your questions and suggestions.

We are waiting for your recommendations and suggestions regarding MyEnel app on the email address: mobile.ro@enel.com.
Updated on
Feb 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
App activity, App info and performance, and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
35.9K reviews
Orbis
February 26, 2024
Worked fine, then updated and it's not working. And my phone is a last year top of the line with the lastes Android version, so it's not the phone. Guess the purpose is to piss off users and waste their time. 1 star is still too much for this awful app.
2 people found this review helpful
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PPC Energie S.A.
February 26, 2024
Hello, Orbis! Please, help us with more details about the situation encountered and send us a screenshot with the displayed error to the e-mail address: mobile.ro@enel.com. If the situation has been fixed in the meantime, you can choose to reevaluate the grade given to the MyEnel application. Have a nice day! PPC Energie Team
Catalin - Irinel Vitonesc
February 9, 2024
Update 09.02.2024 - same thing...i quit. Not working at all. When popups apear...no message displayed I try to log in for 3 days, don't work at all...
1 person found this review helpful
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PPC Energie S.A.
February 9, 2024
Hello, Catalin - Irinel Vitonesc! Help us with more details about the situation encountered and send us a screenshot with the displayed error to the e-mail address: mobile.ro@enel.com. If the situation has been fixed in the meantime, please reevaluate the grade given to the MyEnel application. Have a nice day! PPC Energie Team
droid device
February 2, 2024
In the latest version user is force to accept all permission to be able to use the application. It is not acceptable to force user to accept all permissions in order to access his invoice. Please, remove this request from next version!
4 people found this review helpful
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PPC Energie S.A.
February 2, 2024
Hello! In order to benefit from all the facilities of the MyEnel application, it is useful to grant the requested permissions. Also, you can still access our online services: https://www.enel.ro/enel-energie/ro/servicii-online.html If you don't encounter any other difficulties, please reevaluate your review. Have a nice day! PPC Energy Team

What's new

We are constantly updating the app so you can enjoy the best experience.
Thank you for being our customer!

App support

About the developer
PPC ENERGIE S.A.
online.ro@enel.com
MIRCEA VODA NR 30 ETAJ 6 SECTOR 3 030667 Bucuresti Romania
+40 723 585 220