Steve R
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(EDIT: I bumped up to 5 stars for the speedy patch. So far everything is working perfectly, thanks for the fast response!) I have the same issues as others, I use this for client relationships at work and ever since the update I have no option to record videos. I have a Samsung S22 and I have deleted and reinstalled the app three times but nothing changes. If you can't make a patch can you post a video of the fix others have mentioned? This is so frustrating!
1 person found this review helpful
Friendemic Dev
August 8, 2022
Hi Steve. Thank you for your feedback and for sharing your experience. We're pleased to inform you we released an updated version of the app (4.1.6) yesterday. Please try reinstalling now. If for some reason you still aren't able to use the app we'd be happy to help you directly. Please reach out to hi@friendemic.com and we'll be sure to connect.
Jason Hicks
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Update after being contacted and technical issues fixed the app is working now thanks for the great customer service! Samsung S20+ a 2 minuet video takes 30/40 minutes to up load, on or off of wi-fi. I have to use this app for work and it has cost me money in sales because it takes so long to upload simple short videos and the customer moves on.
8 people found this review helpful
Friendemic Dev
January 8, 2021
Hi Jason - Thanks for taking our call today. We're glad to be working together with you to get your issue resolved ASAP.
Akmal Aliyev
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I wish I never update it to a newer version. It stopped working since an update and takes forever for a 1 min video upload. Absolutely horrible and the phone number never works to call for an assistance. I would've given 0 stars, but I have to give 1.
1 person found this review helpful
Friendemic Dev
June 2, 2022
Hi Akmal. Thank you for your feedback. We appreciate you taking the time to let us know your experience with the new update. We were glad to get in touch with you today and are already working diligently to resolve the issue you are experiencing. If you have any additional questions or concerns please don't hesitate to reach out.