ION Orchard

4.3
1.74K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Discover a world of lifestyle and rewards at your fingertips with the ION Orchard mobile app for Singapore's premier luxury and lifestyle mall. This app is your one-stop guide to the mall's latest stores, promotions, events and exclusive ION⁺ Rewards member deals and privileges.
Updated on
Mar 13, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

4.3
1.72K reviews
Tris Xavier
October 17, 2021
Really bad. When I downloaded the app and opened it, it was fine. But once I closed and reopened it, I kept getting "network issues" - no matter whether I was on 4G, wifi, at home - I couldn't scan the receipts. I had to uninstall and reinstall it... and then the same thing happened. Just really poor because what's the point of the app then?
8 people found this review helpful
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ION Orchard
October 18, 2021
Dear Tris, thank you for your feedback. We apologize for any inconvenience caused. Please submit your receipts to customercare@ionorchard.com.sg with your registered mobile number so that we can assist you. Thank you for your patience and understanding.
jessica ng
October 17, 2021
Had approach customer service counter about login issue and they said it has been a week and ask me to reinstall the apps. Had tried once thought is workable but once i exit t app prompt network issue again. Had been doing repeated installed the apps many times today than able to login. Please solve the problem as its vy inconvenience for us.
2 people found this review helpful
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ION Orchard
October 18, 2021
Dear Jessica, thank you for your feedback. We apologize for any inconvenience caused. Please submit your receipts to customercare@ionorchard.com.sg with your registered mobile number so that we can assist you. Thank you for your patience and understanding.
Ray Tan
October 16, 2021
App failure. Yesterday it says network error (nothing wrong with my network). After forced close app, when re-open, it says "a new version is available, update now", redirect me to Google Play, but nothing to update there. No update option only open, which will go back to the same notice to upgrade.
1 person found this review helpful
Did you find this helpful?
ION Orchard
October 18, 2021
Dear Ray, thank you for your feedback. We apologize for any inconvenience caused. If you have any questions, please email customercare@ionorchard.com.sg with your registered mobile number so that we can assist you. Thank you for your patience and understanding.

What's new

Minor feature updates and bug fixes