Kayako Classic

3.8
396 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

If you’re using our latest version, then try out the new Kayako App by clicking here.

Kayako for Android lets you take your customers with you so great customer service can continue - even out of the office.

Agents and managers can stay connected to their Kayako Helpdesk and keep their finger on the pulse. Whether working from home, in a meeting or in a coffee shop, the best mobile customer service experience is just a tap away.

Kayako for Android has been rebuilt from the ground up for speed and usability, with a cleaner, clearer look.

Kayako for Android requires Kayako 4.60 or later.

Features:

• Access all your departments and tickets
• Reply to tickets, update ticket fields and add notes
• View custom fields and file attachments
• Support for ticket time tracking
• Star tickets for quick reference
• Offline caching lets you view fetched tickets when offline
• Search for tickets across the helpdesk
• One-tap access to saved searches (filters)
• Support for ticket macros to fly through tickets
Updated on
Mar 11, 2018

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available

Ratings and reviews

3.7
376 reviews
Liliia Volkova
March 1, 2024
After last update there are non stop issues with tickets. I can see a title and actual status of ticket but after opening ticket i see nothing and error.
Did you find this helpful?
A Google user
December 12, 2018
The app crashes all the time. Even in the background
7 people found this review helpful
Did you find this helpful?
Bernard Gonzalez
June 6, 2021
Worst support app ever. Crashes everytime you open it.
4 people found this review helpful
Did you find this helpful?

What's new

- Minor Bug fixes