My M1

Name: My M1
Availability: InStock
Rating: 2.630000114440918 (11471 reviews)
Author: M1 Limited

M1 Limited

Contains ads

2.6

11.5K reviews

1M+

Downloads

Everyone

About this app

There are currently two M1 apps available — My M1 and My M1+. For a seamless mobile experience, please take note of the following:

- Customers on M1 Bespoke Plans should use My M1+ app to manage your account for your new plan.
- If you are a postpaid or Fibre Broadband customer, please continue using My M1 app.

Manage your account
- Check re-contract status and eligibility
- Subscribe to Value-Added Services
- Nominate M1 mobile lines for more savings with Multi-Service Saver
- Nominate M1 numbers for free calls
- View Loyalty Bonus and Sunrisers vouchers

Track your usage
- Monitor your local data, talktime and SMS/MMS usage

Roaming
- Subscribe to Roaming services and Data Passport
- Track your overseas usage of roaming data, talktime and SMS

Pay your bills
- View and pay your bills in a jiffy

Updated on

Nov 1, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Location

Data is encrypted in transit

Ratings and reviews

2.6

11.2K reviews

Gautam Jagat Arcot

February 25, 2024

Horrid. The product vision is great and very tempting but far from the reality, but after much ado we are constantly forced to go to the center (Bugis) and deal with a combination of issues, even onboarding is so hard and a simple mistake costs a lot of pain. Really need to think of going all digital as the current experience only causes more churn, low nps and frustration.

M1 Limited

February 26, 2024

Hi Gautam Jagat Arcot, we would like to look into this. Please engage with us at https://www.m1.com.sg/ and type “Chat with Agent” in the orange bubble (Available daily from 9am to 9pm) so we can get more details. Or PM us by clicking the 'Send Message' button in our Facebook page as an alternative. Thank you. – Sam

Cheng Joo Tan

December 12, 2023

11-Dec-23: App keeps on crashing after keying in credentials. This is after reinstalling multiple times. Rubbish app. Worked fine for years before till now. Well done, M1. Well done. Edit: 12-Dec-23: Developer asked me to launch a chat..via the app..when it keeps crashing. I got what I needed to do using a desktop browser after a bit of difficulty. This app can languish in a corner.

5 people found this review helpful

M1 Limited

December 12, 2023

Hi Cheng Joo Tan, thanks for reaching out. We do apologize for the inconvenience. Please launch a chat via My M1 App / My M1+ App or https://www.m1.com.sg/ . Click the orange bubble and type “Live Chat” with your M1 ID log in for verification. The team operates from 9am – 9pm, everyday. - Sam

G L

November 5, 2023

I have had problems logging in the past month or two. I have used the app for years without issue. Have un-installed and re-installed and gone through the verification processes but the app doesn't work. No access at all. Also received an email telling me of new billing cycles/format and I cannot check the app. It's very frustrating.

121 people found this review helpful

M1 Limited

November 6, 2023

Hi G L, we would like to look into this. Please engage with us at https://www.m1.com.sg/ and type “Chat with Agent” in the orange bubble (Available daily from 9am to 9pm) so we can get more details. Or PM us by clicking the 'Send Message' button in our Facebook page as an alternative. Thank you. – Sam