Call Tracker for SuiteCRM

Contains adsIn-app purchases
3.8
21 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Call Tracker for Suite CRM is a mobile app intended to transfer information about incoming and outgoing calls from smartphones into CRM (customer relationship management) system. It is exactly what you need if you make a lot of calls every day due to your business activity. You can store all data about calls in one place – in the CRM system.

You can automate the manual process of entering data about every call to the CRM. The application allows users to track the duration and number of calls to every contact, allows to add notes and voice notes to the call log, to create rules to enable automatic call tracking for individual contacts. It also lets you add and edit the information before saving the call log into the CRM.

After every call, the application will ask you- save the call info to the CRM or not. You can later go inside the app and choose what call logs you want to save to the CRM.

The application is able to work offline and pending activities will sync automatically when the Internet connection is restored.

*This application was developed to work with Suite CRM by M1MW. This application is not developed by Suite CRM. Suite CRM is the registered trademark.

SMS tracking is NOT available right now!

How it Works

Using Call Tracker is much easier than it may seem!
1. You should have a Suite CRM account. Set the connection to your CRM inside the application (enter your credentials). Make sure that the Login status is “Online”.
2. You need to activate your free trial subscription (go to Menu - Configuration- Check for subscription) or buy the subscription.
3. Make or receive a call on your smartphone.
4. After the end of the call, you can choose to save it into your CRM, and the app will automatically send call info into the CRM (who called, date, call duration).

That’s it! You can also:
- set up rules for certain contact (always save or never save into a CRM), and add notes (or voice notes) to the saved call;
- choose the destination where to save voice notes.

FAQ
https://magneticonemobile.com/frequently-asked-questions/

Features

- Tracks incoming and outgoing calls in your CRM;
- Allows you to add comments or voice notes and save them into CRM;
- The app provides you an opportunity to create planned activities into your CRM and set a reminder for them;
- Create call storage rules (always save / never save / always ask);
- Add unknown phone numbers with proper information (first, last name, company, etc.) to your phone and CRM.

*This is not spyware, and the application tracks calls only by user permission

Pricing

$3.99* – 1 month subscription;
$10.99* – 3 months subscription;
$19.99* – 6 months subscription;
$34.99* – 1 year subscription.
*plus taxes are collected in some countries.

--->>> 7 days of FREE trial period <<<---

GET IN TOUCH
E-mail: contact@magneticonemobile.com

We are here to help! Feel free to send us any questions or suggestions you have, even if they are CRM-related.

Follow us
Facebook: https://www.facebook.com/magneticonemobile
YouTube: https://www.youtube.com/channel/UCqvVp23EiVdKrgQIyRsz51w
Twitter: https://twitter.com/M1M_Works
LinkedIn: https://www.linkedin.com/company/magneticone-mobile/
Updated on
Jul 13, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
21 reviews
A Google user
March 22, 2018
Only records my voice and not other party's on Samsung S7
1 person found this review helpful
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Mobile Works Ltd
March 22, 2018
Dear Grant, we are sorry for the inconveniences you have faced with during the use of our application. Please send us a concrete list of what do you think has to be improved on our e-mail - support@magneticonemobile.com. The opinion of every customer is very important for us.
A Google user
January 29, 2018
totally unstable app, crashes a lot.. snail slow,, leads also become accounts in crm,, no idea where your voice notes will be saved with recodring..... poor ux and ui.. adds "3 "in front of recording time, cant hear other party.. recording link comes sometime in crm and sometimes not... depends on your luck.......... dont waste you money as i did... stay away...
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Mobile Works Ltd
January 29, 2018
Dear Rohit, we are sorry for the inconveniences you have faced with during the use of our application. Please send us a concrete list of what do you think has to be improved on our e-mail - support@magneticonemobile.com. The opinion of every customer is very important for us.
A Google user
May 23, 2017
How do get url code
1 person found this review helpful
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Mobile Works Ltd
May 23, 2017
Dear Sakthi Thank you for your positive mark! URL code is your own Suite CRM domain which you use to open your CRM account.