Joe Braulick
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2019 Bank Midwest is seriously the best! The app is incredibly user friendly and straight forward. It also runs smoothly👍 11/15/23 The app can be very slow now to update current balance. It's been almost a week now since a couple certain purchases were made and my bank balance still hasn't reflected that. Still overall a good app, but lost a star for me there.
Bank Midwest
November 15, 2023
Hi Joey, thank you so much for your review! UPDATE 11.15.2023: We're sorry to hear about the issues you're experiencing. While uninstalling and reinstalling the app may help with slowness, we will need a few more details to investigate delayed or missing purchase transactions. Please give us a call to see if we can help - 888.902.5662. Thanks!
Tyvek Homewrap
Absolute garbage app. Aside from having to reset my password every time I log in, the UI is unintuitive at best, icons are scaled incorrectly, and it works slowly. These issues carry over to the website as well. Terrible experience.
Bank Midwest
October 6, 2023
We're sorry for the troubles you're having. Things to try: 1.) Delete and reinstall the app to make sure the latest version installed correctly. 2.) Check settings for display and text size. Enlarged text will affect the screen layout. We’re happy to help! Please call 888.902.5662 -- Mon. through Fri., 7 a.m. to 7 p.m., Sat. 8 a.m. to Noon.
A Google user
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Says I don't have access to my account won't even let me log in. But when I go online and do it, i have full access. This app is the worst mobile banking app you'll ever use. Or at least try to use. Don't waste your time. update: they were very prompt at getting ahold of me directly. addressed the issue. due to me having straight talk services, I cannot use the app.
3 people found this review helpful
Bank Midwest
April 26, 2019
Hello Dane, We're sorry to hear that you're having trouble accessing Mobile Banking. We'll try to reach you and see if we can help resolve this. If we miss you, feel free to call 888.902.5662 for assistance Mon. - Fri., 7 a.m. - 7 p.m. or Sat., 8 a.m. - Noon. UPDATE: Glad we could connect. If you ever switch to a compatible phone, let us know.