Rayya Tegar
This app sucks.a lot. Don't even bother installing it if you're in Android 10. It's said that the SIM card wasn't installed properly even though I could browse the Internet on 4G without any problem.And this app failed me the most when I need it. I couldn't call using the Android caller so I used this app and it failed The replies isn't even that useful. I don't want to bother with your unprofessional replies that just redirects you to an unresponsive customer service. 0/10 if I could.
32 people found this review helpful
PT. Smartfren Telecom, Tbk.
May 19, 2021
Hi, I'm really sorry, the application has not met your expectations :( In order to enjoy the Smart VoLTE application service, please use the Android OS 9 and below. For further checking and faster response please contact our live chat service by MySmartfren application. Thank you -Myra
A Google user
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it's working just fine until several days ago, now it's kinda useless, always ask "Please Register" even when my phone signal is on 4g lte connected, could playing game smoothly, could watching movie without buffering, but what happened with my phone call and messaging? and this app is the only way to make calling and messaging available on my phone without using any chatting app like WA or line. please fix this
25 people found this review helpful
PT. Smartfren Telecom, Tbk.
December 19, 2018
Hai Kak Fadill :), mohon maaf sekali atas kendalanya ya kak :(. Untuk pemeriksaan lebih lanjut dan respon yg lebih cepat mohon hubungi layanan live chat kami dengan klik link berikut: http://bit.ly/LiveChatSF. Tks FD
A Google user
Why would a phone app wants permission to see my location? This app is for calling, it doesn't need my location to do its job. Even when I don't give permission to my location, it should still works. Instead it refuses to work when I denied its location permission. People, check the permission apps are asking you to give before using it !!!
21 people found this review helpful
PT. Smartfren Telecom, Tbk.
November 30, 2019
Hai kak Kukuh Gerieyuda, mohon maaf bgt utk kendalanya ya kak :( Utk pengecekan lebih lanjut dan respon yang lebih cepat mohon hubungi layanan live chat kami dengan klik link berikut : http://bit.ly/LiveChatSF . Tks-Doni