MyDolphin

1.5
1.2K reviews
100K+
Downloads
Content rating
Everyone
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About this app

With this easy-to-use app you can register your Dolphin robot pool cleaner online and control it remotely – Activate cleaning programs and the weekly timer, navigate manually, and more.
Updated on
Apr 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.6
1.17K reviews
Paul Baaahziinga
July 27, 2020
Just bought an active 30i, and the app worked great. Not sure if it's just not compatible with recent updates, but it doesn't connect to the cleaner any more. It finds it initially, then won't fully connect, loses the signal (even though I'm literally 1 foot from the power supply) and keeps cycling to search for nearby dolphins. Worked on my data connection at the local Pinch a Penny, then now won't connect at home through wifi even though my phone has a 500MB connection.
3 people found this review helpful
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Maytronics
July 24, 2020
Dear Paul Baaahziinga, We're sorry to learn about the issues you've encountered with the App. We would like to get a chance to provide further assistance. Could you please contact us at Dolphin.app@maytronics.com? Thank you!
Eric
May 23, 2020
Works but no attention to detail. For example, when robot is in a cleaning cycle, app just shows "cleaning". Be nice if the app would show how much time is left. Also, the app does not show a map of where the robot has traveled like some vacuum cleaners do. Paid a lot of money for the bluetooth connected version and basically got a bluetooth on/off switch and a scheduler. I'm a software guy and I just think more could have been done. On a positive note, the robot itself does a great job.
11 people found this review helpful
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Maytronics
May 24, 2020
Dear Eric Mayo, Thank you for your feedback. We're constantly working on improving our App and that wouldn't be possible without comments like yours. Could you please contact us at Dolphin.app@maytronics.com so we can review further with you the technical points you've raised? Thank you once more!
Joe DeNave
May 20, 2020
App used to work fine. Now with the latest update, it says the power supply does not recognise the robot. This is not correct as I can manually control the robot from the power supply. Can't change schedule or anything. Please revert to working code. Update 4/18 support reached out yesterday with a fix it sheet that didn't change anything. Will update after next contact. Maytronics stating that it isn't a Bluetooth model. I reinstalled the last version and it works great again.
9 people found this review helpful
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Maytronics
April 17, 2020
Dear Joe DeNave, We're sorry to hear about the issue you've described. We would appreciate it if you could contact us at Dolphin.app@maytronics.com so we can learn more about it and assist you. Thank you!