Air Assault Deville
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On the TrackMix LTE + SP 4G, These cameras are awesome. I have three. There was an issue with the app and infrared sticking in the stay off position while messing ground. Although, when I pressed 'Auto', it was selected. But, it was stuck in the 'Stay Off' mood behind the scene. However, I was able to re-enable the infrared 'Auto' via the Client (on PC); thanks to Reolink support. They were fast and on point with the solution. I look forward to the new app update mentioned.
Reolink Digital Technology Co., Ltd.
April 23, 2024
Hello Air Assault Deville, thanks for your feedback. We will release a new Reolink App version to fix the issue. You could use Reolink Client to manage the IR setting and to patiently await the fix.
Noone Noone
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I wish this allowed a different alert sound than any other App when motion is detected. I have Apps that use the same default sound as this App and I can't tell the difference so I'm forced to check every alert to see if motion was detected. I looked everywhere for having a customized sound alert for this App but it seems not possible on Android version 13. Update: I found it It's under push notifications.
Reolink Digital Technology Co., Ltd.
April 22, 2024
Hello Noone Noone, thank you for your support to Reolink. We will pass along your thoughts and needs to our product development team, and we will let you know if this becomes something that we might build in the future. Please stay tuned! If you have any questions about the camera, please feel free to contact us for further troubleshooting via h...
Mike Opalek
Well, this was working fine until recently. Something has changed. Now, I'm unable to connect remotely unless my phone is connected to the local system via local wifi. As soon as I disconnect from local wifi, bam, it's gone. I can't even view it from other wifi connections. Very useless now. Definitely was a 5 star rating. Now I'll give it a 1
7 people found this review helpful
Reolink Digital Technology Co., Ltd.
April 12, 2024
Hello. Please try to enable the UID for your camera/NVR via PC Client to see if the issue can be fixed. Refer to: https://support.reolink.com/hc/en-us/articles/360013481134-How-to-Enable-UID-for-Reolink-Products/ If no help, please contact us at https://support.reolink.com/ for help.