4.0
1.44K reviews
10K+
Downloads
Content rating
Everyone
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About this app

The kumo cloud® app enables you to remotely monitor and control your comfort by connecting to the mini-split systems installed in your home or building at any time and from anywhere. Whether you’re out for the day, a few days, or even a month, kumo cloud is at your fingertips. Change temperatures, schedules, check status, and now, receive alerts and connect with your contractor in the app.

With kumo cloud you can:
• Monitor and change temperature, mode, fan speed, and vane direction of an indoor unit, a group of units, or the whole home.
• Receive alert notifications for equipment errors, extreme temperatures, and unclean filters.
• Program a schedule for any individual room or the whole home.
• Use our patented algorithm to automatically change a system from cooling mode to heating mode and back based on comfort needs.
• Add your installing contractor’s contact information to the app, so they can be contacted quickly and easily with any concerns.
• Integrate with Amazon Alexa or Google Home smart devices for voice control and automation.
• Expand your heating and cooling system capabilities with IFTTT Applet integration.

kumo cloud accessories include:
• kumo touch™ (MHK2) for controlling individual zones with a local wireless controller.
• kumo station® (PAC-WHS01HC-E) for controlling third-party supplemental heaters (boilers, furnaces, hydronic heaters, etc.), dehumidifiers, humidifiers, and ventilation equipment.
• The Wireless Temperature and Humidity Sensor (PAC-USWHS003-TH-1) for remote temperature and humidity sensing.

In order to use the kumo cloud app, one of the following devices must be installed on the indoor unit(s) you want to control:
• PAC-USWHS002-WF-2 (Wireless Interface 2) *Current model for sale*
• PAC-USWHS002-WF-1 (Wireless Interface 1)
• PAC-WHS01WF-E (Wi-Fi Interface)

For more information on how kumo cloud can manage heating and cooling in your home, visit https://www.kumocloud.com

For help with troubleshooting you can reach out to your installing contractor, call us at 800-433-4822, or visit the kumo cloud FAQ page at https://help.mitsubishicomfort.com/kumocloud/connectivity.

If you are having issues adding or reprovisioning devices with Android 12 or newer, please go here for tips: https://help.mitsubishicomfort.com/kumocloud/connectivity#what-if-my-mobile-device-is-running-android-12
Updated on
Oct 16, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
1.38K reviews
Steven Frankel
November 17, 2023
This has been getting better and more stable with time, but it could still use some work! Some zones sporadically show as unavailable, and will eventually pop back up or require a restart. It would be very helpful to have more than one program, e.g. separate summer and winter programs. It would be even nicer to allow multiple programs to run concurrently, and you can select which should be running.
1 person found this review helpful
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Mitsubishi Electric US
November 29, 2023
Thank you for your review and feedback Steven. We're excited that you've noticed the improvements we've made and more great things are on the way. Your feedback will be shared with the planning and dev teams for consideration for future updates as well.
Ken Domino
December 25, 2023
This app works okay to control our heat pumps. However it sometimes has problems connecting even on wifi in the house where the devices are connected. The set points don't always "stick". There is no feedback as to knowing if it has. To know that it has been set, I have to monitor the electrical usage on another app. Setup was good but there are settings that are confusing for the layman. I was surprised this info is not pulled from the heat pump because it updates bios.
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Mitsubishi Electric US
January 2, 2024
Thank you for your review and sharing your suggestions, these will be shared and considered for a future update Ken. We have some updates coming soon that will help with your overall experience soon.
Shelly Stuart
November 9, 2023
It's much more reliable than it used to be (which says something, because it still regularly can't connect to a head or tells me one of our wireless sensors is disconnected when it's not) but the fact that after all these years, you still can't have a separate program for heating vs cooling is crazy. Every time I switch from one to another I have to take screenshots so I'll remember how to set it when I need to switch it back.
10 people found this review helpful
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Mitsubishi Electric US
November 15, 2023
Thank you for taking the time once again to update your review Shelly. We've forwarded your feedback to our developers, and we've been releasing updates to improve your connection experience and were developing a better experience for your scheduling. We've been listening, thank you for your feedback and your support.

What's new

Enhancements to performance and reliability, as well as bug fixes