Preston Gerke
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Very frustrated with the app update. It deleted my ac split units but the units still run the old program and went connect to change it. My units are running and wasting money and I am helpless to change it. This app has always been wonky and hard to use but now it's worse than useless. Won't connect through the app but obviously the unit ask gets wifi because it's turning on. I have ferroli split units. Why update an app and make a bad app worse?
NetHome Plus
April 15, 2024
Hi, Sorry for the inconvenience, we can help you to delete the schedules, pls send your account (email address) and attach the time of schedule which needed to be deleted to our mailbox app.overseasservice@gmail.com. If you have further problems we also welcome you report them to us and attach with details to help us identify the problems. Thx!
Ohh Well
It does the basics. What sorta bugs me is how much better the scheduling could be. You can't even "eco mode" as an option. Eco mode is very effective and efficient to use while you are at work etc. You can't set a temp range like on many Honeywell thermostats. You should be able to say "at this time I want the temp range to be 68 degrees to 74 degrees" then the cloud service will turn on cool mode if over 74 degrees and heat if under 64. It's just programming.
2 people found this review helpful
A Google user
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What a joke. Everyone responsible for this Danby AC wifi connection should be fired. It took like 20 attempts to get my AC configured into the system. I turned off carrier data. I turned off 5ghz. I cleared the app data and cache. It still timed out on final configuration step. I uninstalled and reinstalled the app, tried two more times and it finally configured.... But then the device disappeared from my network, and without ever having it had it work ONCE, it is now telling me it is offline. I checked my home network... sure enough, the device is nowhere to be seen.
3 people found this review helpful