PrimeMobi
4.2star
492 reviews
10K+
Downloads
Everyone
info
About this app
Welcome to the Prime Bank Mobile Banking App. Our customers can enjoy banking at their fingertips, through mobile devices.
Services includes balance enquiry, mini statements, statement on demand, utility payments, stop payments, cheque enquiry, Mpesa B2C, Mpesa C2B, PesaLink, mVisa, airtime top-ups, and much more.
Sign-up with your Branch to avail this service.
Services includes balance enquiry, mini statements, statement on demand, utility payments, stop payments, cheque enquiry, Mpesa B2C, Mpesa C2B, PesaLink, mVisa, airtime top-ups, and much more.
Sign-up with your Branch to avail this service.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
4.2
487 reviews
Naimeesh Mistry
- Flag inappropriate
June 8, 2023
Previously worked well. For the last two months, similar to other reviews, unable to open the app, with the status saying "App Error" before the app shuts down. Despite deleting and redownloading there has been no change. This needs to be amended ASAP as there is limited opportunity to check bank balances and transfer otherwise.
11 people found this review helpful
Prime Bank Limited
June 12, 2023
Good Morning Naimeesh, we are sorry that you are having issues with the app. Could you please reach out to us on customercare@primebank.co.ke or +254 111 006 000 with your account details together with a description of the specific problem you are facing to allow us support you suitably. ^RO
Dhananjay Pandit
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- Show review history
November 24, 2021
You guys can still do better. We still have to put the T Pin to make payments. Why not replace this option with fingerprints? The idea of saving utility account numbers in beneficiary section is good. Overall satisfactory. Simba Pay doesn't even work. The app is very backward
19 people found this review helpful
Prime Bank Limited
December 7, 2021
Thank you for the feedback Dhananjay Pandit. We will take it under consideration to ensure that our customers have the best experience while using Prime Mobi.
Thank your for choosing Prime Bank.
veronica kariuki
- Flag inappropriate
November 18, 2023
The system is hectic please it's always we are unable to to process your request,,, I can't send money through mobile app why all this. Like a month now please upgrade
4 people found this review helpful
Prime Bank Limited
November 18, 2023
Good Morning Veronica, we regret the inconvenience you had to face. For better assistance please share your information with us on customercare@primebank.co.ke. We will be happy to assist you. ^RO
What's new
Introduction of Self-Service Features for Debit Cards under "My Cards".
App support
phone
Phone number
+254204203193