MOHELA

Name: MOHELA
Availability: InStock
Rating: 4.0641560554504395 (7036 reviews)
Author: Missouri Higher Education Loan Authority

Missouri Higher Education Loan Authority

4.1

7.04K reviews

100K+

Downloads

Everyone

About this app

MOHELA is dedicated to providing world-class customer service for the students whose loans we manage. As your knowledgeable and approachable go-to resource for account information and repayment options, we provide the tools to help you successfully repay your student loan. MOHELA is here to assist!

Headquartered in St. Louis, Missouri, with additional offices in Columbia, Missouri and Washington, DC, our primary focus is student loan servicing. This app provides MOHELA’s Direct Loan and FFELP borrowers quick and secure account access, payment scheduling/history, form upload capability, tax information and messaging capabilities.

Updated on

Apr 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

No data collected

Learn more about how developers declare collection

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.0

6.81K reviews

Alexis Wright

February 22, 2024

Would give 0 stars if I could. They continue to say on phone, website, and app that they are transitioning platforms but you can still make payments. I can't even log in anymore. The only thing it shows is that message. They don't answer their phones either, God forbid you get some help. I can't get in anywhere to make a payment so it's going to be late and it's their fault. I'm sure I'll still get to pay the late fees though.

42 people found this review helpful

P S

January 15, 2024

Its takes a little time to learn but once you do it has a lot of good information that I like having at my fingertips. However the the notifications will show 6 new ones and when I click it, there is no message nor notification. I hope I'm not missing anything important. I'm hoping they see this and fix it. It will be a great tool for communicating.

1 person found this review helpful

Katina Bright

March 18, 2024

Like another reviewer stated, you can not make a payment anywhere due to the loans being transitioned to another platform. It DOES state 'if you wish to make a payment..." following the new address using a money order or check. It seems to state they may not issue a late fee due to their company transitioning. (Almost 3 weeks waiting) Now IF I get charged a fee, I'm filing a complaint to the DOE and CFPB. And everyone else should also. They do not answer their phones, so it cannot be tracked.

12 people found this review helpful