3.8
103K reviews
500M+
Downloads
Content rating
Everyone
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About this app

Device Help provides you a whole product life cycle service experience, including Learn, Moto Care, Device diagnosis, Repair service and Contact us.

Features:

• Learn – How to use phone and fix issues

• Moto Care – Check device warranty status, buy extended warranty and accident protection (US only)

• Device diagnosis – Check operation of hardware components, including battery, touch screen, speakers, cameras, Wi-Fi, and sensors

• Contact us – Options for contacting Support, including chat (some models only), email (some models only), Twitter, Messenger (India, US only), and to access user forums (English, Spanish, and Portuguese)

• Service center – Search the service center near you (India only)
Updated on
Feb 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
103K reviews
Lo Mo
November 24, 2022
This is a hack app. It isn't real. If you look at "permissions" then click on the three dots in the upper right hand corner of your screen, click on "all permissions". Once you click on that you'll be able to see that this app can actually record audio without your knowledge access all of your accounts on your device without your knowledge make and receive phone calls on your phone without your knowledge. Uninstall it and report it
229 people found this review helpful
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A Google user
March 22, 2020
For some reason since the last phone update this phone minimizes apps while I'm in them randomly. I'm not the only one, I've looked online and see lots of forums but no answer to what is causing it or how to fix it. Just now while typing my keyboard disappeared. I'm so frustrated. I have cleared cache, I have freed up a ton of space. Nothing has worked.
165 people found this review helpful
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Stacie
August 27, 2023
Preinstalled Spyware/Malware with Motos logos so to not suspect or question anything. Here's a real tip: if you get a new phone, take the time to go through each App & check the permissions it has already assumed the right to have. Remove every permissions unless it is determined from the phones function. RESTRICT the Battery usage while in the background unless necessary. RESTRICT the usage of Mobile data/WiFi in the background when not using the app. Don't allow app to open links by default.
204 people found this review helpful
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What's new

• Bug fixes and stability improvements