4.7
17.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The TrainTime app provides a one-stop shop for Long Island Rail Road and Metro-North Railroad customers, where riders can buy and use tickets, plan their trips, track their trains, and more.

• Buy tickets with Google Pay or credit/debit card. Split payment between two cards.
• Plan trips with departure times and transfer details before you travel. You can also search for two origin and/or two destination stations at once.
• Save your frequent trains for easy access
• Share trips with family and friends so they know when to expect you
• Follow your trip with real-time GPS tracking, updated every few seconds
• See the layout of your train and how crowded each car is
• Chat with a customer service representative for either LIRR or Metro-North within the app
Updated on
Mar 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 2 others
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
17.2K reviews
Whip0fAlchemy
March 7, 2024
It is far more accurate than using any map app as of late to plan trips, day or night, using public transit and a really easy way to distinguish which tickets you need to purchase for your trip and purchasing it securely without having to to through a third party payment app who have been limiting their services since September 2023. Hoping it will eventually develop the ability to scan MetroCards with the camera app and refill them via the same process. Thank you!
3 people found this review helpful
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Anna
February 14, 2024
usually good, but for some flipping reason despite the app being up to date keeps showing no trains between stations when I go to buy tickets (this isn't me choosing incorrect stations to travel between, its ones I've previously bought tickets between. I'm going through the 'previous' tab.) the limited transfers of the app between different devices is frustrating- better hope you don't need to use a temp device due to it being in the shop, or need to reset your device, because that counts.
8 people found this review helpful
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Martin Hsu
November 28, 2023
It offered and sold me a ticket that expired before my date and time of travel, which the app had me input. Then it charged me a $10 refund fee because it took me more than 2 minutes to find out how to get a refund on an impossible to service ticket. The app shouldn't offer invalid tickets. This is a bug, not an overlooked feature. Support took far longer than the 5 minute expected response via in-app chat, only to send me a link to the refund policy.
46 people found this review helpful
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What's new

This release includes several bug fixes and improvements, including a clearer list of products when purchasing a ticket for a trip.