Whip0fAlchemy
It is far more accurate than using any map app as of late to plan trips, day or night, using public transit and a really easy way to distinguish which tickets you need to purchase for your trip and purchasing it securely without having to to through a third party payment app who have been limiting their services since September 2023. Hoping it will eventually develop the ability to scan MetroCards with the camera app and refill them via the same process. Thank you!
3 people found this review helpful
Anna
usually good, but for some flipping reason despite the app being up to date keeps showing no trains between stations when I go to buy tickets (this isn't me choosing incorrect stations to travel between, its ones I've previously bought tickets between. I'm going through the 'previous' tab.) the limited transfers of the app between different devices is frustrating- better hope you don't need to use a temp device due to it being in the shop, or need to reset your device, because that counts.
8 people found this review helpful
Martin Hsu
It offered and sold me a ticket that expired before my date and time of travel, which the app had me input. Then it charged me a $10 refund fee because it took me more than 2 minutes to find out how to get a refund on an impossible to service ticket. The app shouldn't offer invalid tickets. This is a bug, not an overlooked feature. Support took far longer than the 5 minute expected response via in-app chat, only to send me a link to the refund policy.
46 people found this review helpful