Brandon Kesler
There's basic functionality, but app will not be let you select different drop off dates, even if your site has prescheduled days. Also they send out email discounts but don't use codes anymore so there's no need way to use the code, but the email brings you to a website where not all pick up locations are shown. Seems like there's been glitches in the app for a 2 years with no fixes. Handy dry cleaning service though, appreciate the pick up/drop off, wooden hangers, and green cleaning!
Mulberrys Garment Care
August 26, 2022
Thanks for the input Brandon! We are actually in the process of a major app update that will give you more options for drop-off dates. We will reach out to you directly about the coupon issue.
Anne Kenney
I don't understand why this app hasn't been updated. I've used for close to 3 years and there's almost zero improvements. Doesn't motivate me to use Mulberry's. There should be pricing for everything, more than 2 locations in the Bay Area listed, better ability to make special requests, turn-around times for household items and repairs. In fact, there's an enormous lack of info on ALL the services offered. And, it should be easier to find help when you need it.
3 people found this review helpful
Roseanne Rivers
Doesn't work. It won't save my cc info no matter what I do. I drove to "secure lockers" for a drop off to discover they also don't lock but no need to worry since I couldn't get a pickup since it wouldn't save any of my credit cards. Also I could only find lockers by typing in the address of one locker I saw on the map, it wouldn't find them when I had my nearby home address entered. So many big flaws!
2 people found this review helpful