Kristina Phillips
The app is incredibly frustrating and nearly impossible to hook up a new bank account. There isn't a way to do this in the app and I didn't realize it was hooked up to an old account with no way to change it. I got hit with NSF fees and they sent my acct to collections without even bothering to let me know first. Thanks spinx, really appreciate it. .. I'll take my business elsewhere, thanks
9 people found this review helpful
Sean Baggett
I can't even login to to the app. The login/register portion tries to create a new account with an already registered phone number, and then fails... because it's already attached to an existing account. 🤦. I have a username/password, but apparently no one thought to add that option to the register/login. I think I'm just gonna stick with Gas Buddy/Gridwise. Not at Spinx though.. Use anything but a physical debit card there, and you'll be paying credit gas prices.
3 people found this review helpful
Davey Shealey
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No support. It is hung up and I can't link my checking account to use at the pump, so I can't get the discounts that accumulate. If I use Google Pay, it goes through as credit and adds 10¢ per gallon. I've done the email and sent in statement copies, and I've tried submitting through the app. Nothing. App is useless without the ability to capitalize on discounts. EDIT: Lots of 1 star reviews, NO response to anyone. You're failing here, Spinx. Competitors are winning in this space.
18 people found this review helpful