Newest Times
Very simple app and somewhat user friendly. Grammatical errors. Some drop-down fields don't input data the way a standard drop-down does, say for the state initials. Relies on tax preparers' instruction for initial setup, which can be a nusense for the user if they don't get the proper documentation right off and understand how to follow.
4 people found this review helpful
A Google user
First, your tax preparer needs to send you a link (through OLTPro software), when you click the link it allows you to create an account through a browser (I couldn't create my account through the APP, it won't validate). After you create your account, you can log in using this APP. I was able to remotely sign my documents using the browser alone, and upload pictures of my tax documents using the app with my phone camera. I could see this being useful and will give it 4 stars because I liked it but it could definitely be better. I could see a lot of taxpayers struggling with it if they're not too tech-savvy. I recommend just using a browser and a PC to log into My Tax Office, why install an app for a one time thing such as signing?
11 people found this review helpful
Jon Culbreath
Trying to get anything recovered is terrible. User interface just loops back to the same menu and say please contact your administrator. I have to actually call in person to accomplish anything.
3 people found this review helpful