OneAssist: Protection+Warranty
4.7star
46.4K reviews
1M+
Downloads
Everyone
info
About this app
We are India’s highest-rated protection expert!
We exist to make your everyday life easier by protecting and assisting you on the things that matter the most to you every day.
Be it phones or TV or AC or UPI payments, we have become so dependent on so many small things. Even when one of these daily dependencies does not work or get stolen, life becomes extremely hard. That is where we step in to offer solutions across domains like Personal Electronics, Home Appliances, Personal Finance or Lifestyle.
Key features:
- PROTECT your Gadget & Appliance: Protect your new phones and appliances against accidental damages
- NO MORE COSTLY REPAIRS: Add years to your Gadgets & Appliances with Extended warranty
- FRAUD PROTECTION: Protect your m-wallet/ debit cards/ credit cards/ UPI from frauds
- SELL OLD MOBILE PHONES: Get the best price for your old phones
- RAISE CLAIM REQUESTS: OneAssist plan subscribers can raise claims and requests in a jiffy
- REAL TIME TRACKING: Track your service request in real-time
- WarrantyCare: Manage device invoices and warranties with ease
Key plans:
- Accidental & Liquid Damages for gadgets and appliances
- Extended Warranty for gadgets and appliances
- Fraud protection plan for cards and wallets
Key service benefits:
- Best-in-class service experience: 4.6 stars on Google reviews with 30,000+ reviews
- Free pick up and drop
- 24x7 call center with regional languages
- 27,000+ pin codes covered across India
- Industry-best Service and repair timelines
- In-house repairs by verified experts for home appliances
Key devices covered:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
We exist to make your everyday life easier by protecting and assisting you on the things that matter the most to you every day.
Be it phones or TV or AC or UPI payments, we have become so dependent on so many small things. Even when one of these daily dependencies does not work or get stolen, life becomes extremely hard. That is where we step in to offer solutions across domains like Personal Electronics, Home Appliances, Personal Finance or Lifestyle.
Key features:
- PROTECT your Gadget & Appliance: Protect your new phones and appliances against accidental damages
- NO MORE COSTLY REPAIRS: Add years to your Gadgets & Appliances with Extended warranty
- FRAUD PROTECTION: Protect your m-wallet/ debit cards/ credit cards/ UPI from frauds
- SELL OLD MOBILE PHONES: Get the best price for your old phones
- RAISE CLAIM REQUESTS: OneAssist plan subscribers can raise claims and requests in a jiffy
- REAL TIME TRACKING: Track your service request in real-time
- WarrantyCare: Manage device invoices and warranties with ease
Key plans:
- Accidental & Liquid Damages for gadgets and appliances
- Extended Warranty for gadgets and appliances
- Fraud protection plan for cards and wallets
Key service benefits:
- Best-in-class service experience: 4.6 stars on Google reviews with 30,000+ reviews
- Free pick up and drop
- 24x7 call center with regional languages
- 27,000+ pin codes covered across India
- Industry-best Service and repair timelines
- In-house repairs by verified experts for home appliances
Key devices covered:
- Smartphone/ Mobile
- Laptop
- Smartwatch
- Headphones/ Audio accessory
- TV
- AC
- Refrigerator
- Washing Machine
- Water purifier
- Large Home Appliance
- Small home appliance
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.7
46.2K reviews
RaaNa Mohanraj
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April 9, 2024
I purchased a policy 2 years back for water purifier, and now it's been a problem. Now, I raised a claim, and they scheduled after 3 days for customer support. But customer support did not arrive at the scheduled time, and I tried to contact oneassist customer service, but there no response from them. So my suggestion to people!!! Don't buy it .. it's a waste of money and trust.
OneAssist Consumer Solutions
April 15, 2024
Dear Customer, we regret to inform you that we have had no choice but to close your issue since we've attempted to reach you numerous times over the past few days without any response. We apologize for any inconvenience this might cause. - Team OneAssist.
ADITYA KUMAR SHAW
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April 22, 2024
If there would have been an option to give zero star, I would have given that.Very pathetic service.I am not able to activate my newly purchased plan via oneassist app as it's asking to update invoice amount.When I am updating the voice amount then it's not accepting that rather asking for price range.Post updating price range also it says incomplete.The customer care automated voice is terrible as nothing could be understood neither app support helps.
OneAssist Consumer Solutions
April 22, 2024
Dear Customer, we appreciate you providing us with the necessary details. Your information has been forwarded to the relevant team, they shall connect with you to address your concerns. Your patience in the meantime is much appreciated - Team OneAssist.
Sidharth Biswas
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February 14, 2024
If you get insurance for your tv. They don't cover the ports. It wasn't mentioned before I paid for the insurance. They said the whole tv unit will be covered. Now that one of my ports have broken accidentally they will not fix it! Even though I have accidental damage coverage. The ports are all soldered to the main motherboard so I cannot get it fixed until the motherboard stops working. Please be aware before you get their policy. They dont mention a lot of things before you buy the policy!
9 people found this review helpful
OneAssist Consumer Solutions
February 14, 2024
Dear Customer, as previously mentioned, the claim has been declined in accordance with the policy terms and conditions. Should you require any additional assistance, please don't hesitate to reach out to us - Team OneAssist.