A Google user
We purchased the Momentum Garage Door Opener w/ Camera instead of extra remotes. It worked until the latest Android update was released! Now, it's been over 6 weeks that we cannot use the app to view or open the garage doors. We contacted the support team and they claim to be working on an update, but it's taking too long. If they cannot push an update that works soon, we'll be forced to find a replacement! Needless to say, they have a great idea, but poor support of their product.
25 people found this review helpful
Apollo Tech USA Inc.
November 5, 2019
Hello, we understand how you feel and do apologize about this. Our developer are working on the update and it will be release very soon, we do appreciate your patience on this matter.
Vlad St. Howler
The app worked pretty decent before the update made a lot of changes. Now the app crashes a lot, zooming live feed makes the video shoot off the screen in the upper left corner, and it eats battery life a lot more than Facebook does, especially since Facebook uses a heck of a lot of phone resources. I do like the addition of a siren option for the camera which I have used quite a bit because of psycho neighbors next door.
5 people found this review helpful
Apollo Tech USA Inc.
December 14, 2020
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!
A Google user
Very disappointed in their support staff, unhelpful. I'm getting far too many notifications. Their solution was to turn off notifications on the app. For the Aria: 1) Sound activation needs the option to be disabled. The slightest sound triggers recording and notification. 2) Motion zone detection needs much improvement. Moment outside of my set some triggers recording and notification. 3) Give some control of the motion sensor on the floodlight, it's either on or off.
6 people found this review helpful
Apollo Tech USA Inc.
November 13, 2019
Hello, thank you for bringing this to our attention and we do apologize for the constant notification you are receiving. Have you already tried adjusting the motion/audio triggers from the Momentum app settings? Kindly, contact us again at help@momentumcam.com that way we can get more information on this and escalate this to our developer.