Didi Lala
Took me couple of times to finally get my order, the 1 time it just froze every time i click on the pay button and there's a pop up notification that said combo isnt exist at this time, blocked, cannot redeem coupon when i wasnt even used a coupon and the combo still available bcs on my 3rd attempt i finally can proceed to the payment. Also the 1st attempt was cancelled by the app after the froze when i click pay it just cancel itself(?), the 2nd order just gone after the froze when i click pay.
10 people found this review helpful
PT. Sarimelati Kencana Tbk.
October 15, 2023
Hi, Didi Lala! We do apologize for the inconvenience, the suggestions and comments submitted will be taken as reference for our service improvement in the future. Hopefully we can provide a better service. Thank you.
Raden
- Flag inappropriate
- Show review history
Still buggy as heck. Survey links are filled WITHOUT dates, transaction number, etc resulting in surveys that I got every time after I ordered something showing "expired". scanning QR code on the pizza box, would just make the app not responding. If I have enough time, this could be a very fun thing to debug these myself.
8 people found this review helpful
PT. Sarimelati Kencana Tbk.
February 15, 2024
Hi, Raden! We do apologize for the inconvenience, the suggestions and comments submitted will be taken as reference for our service improvement in the future. Hopefully we can provide a better service. Thank you.
April Closer
Theres a bunch of minor bugs like the scanners lumping other people's bills with mine and the app crashing every now and then but nothing big, i do suggest adding a feature for chatting to the driver so if there's any problems i can text them because my phone's mic has a lot of errors.
1 person found this review helpful
PT. Sarimelati Kencana Tbk.
March 8, 2024
Hai, April Closer! Kami mohon maaf atas ketidaknyamanannya, saran dan komentar yang disampaikan akan kami jadikan acuan untuk perbaikan layanan kami di masa mendatang. Semoga kami dapat memberikan pelayanan yang lebih baik. Terima kasih.