Nathan Nitz
App used to work... Ok. Had the occasional issue connecting, but overall worked fine. Within the past couple of weeks, this app has become almost entirely useless. More and more time is spent fighting to get the app to sync with the lock and gateway. Thus dropped to 1 star. I've had enough of this app.
2 people found this review helpful
A Google user
Black screen. So I had factory reset my phone and I had used a cloud save to restore my phone back to how it was. Everything except this app properly worked. It worked before the reset but after the reset all I get is a black screen for 5-10 minutes before a get a popup saying that K3 Connect couldn't open. Fix this and I will happily give 5 stars.
5 people found this review helpful
P'resh
Poor connectivity, and issues with app responding to various essential functions. This has caused some serious issues managing / setting up codes. The app failed to upload the latest firmware, and unfortunatelly support could not do much to get the issue resolved immediately. Extremely disconcerting, when the Customer Support Manager promises to get back, and doesn't! I was advised a new update to resolve the communication issue between my app and the lock is not yet available.
5 people found this review helpful