PMP E-Connect

Taking a step forward toward making travelling in public transport a smoother and more reliable experience for commuters, PMPML Transport has launched the PMPML e-connect application.
The application is currently available only in android platform in its phase-1 release with Limited feature listed as follows.

PMPML Bus Stop Details:

>User can see their nearby bus stops along with walking time.
>User can able to select any bus route as per their travel plan/ requirement from the listed services available from that bus stop.

Real Time ETA/ ETD:

>User can see real time bus arrival and departure time of all buses passing through the bus stop selected by User.

Real Time Vehicle Location Tracking and Schedule:

>User can see the last stop of the bus as well as expected time arrival of the selected bus at all upcoming bus stops.
>User can see the details of all scheduled bus in the selected bus station for the particular route to know upcoming bus in that route from that station.

Alarm Feature:

>User can set alarm to remind him/her to get down in a stop set by user before the bus is about to reach that particular stop. The mobile will buzz as per the predefined time set by user.

Favorite Route:

>User can set a favorite route from a favorite bus stop as per their travel requirement and directly access the bus details of his favorite route from the favorite menu.

Information Sharing:

>User can able to share their travelling details like bus number, current location etc. to any one through WhatsApp and SMS.
>User can see the latest announcement made by PMPML on the latest service and offerings.

Permission:

>Emergency alerts to send SMS : we seek this permission to send SMS from your mobile to emergency contact number added by you.

Grievances:

> In the first phase, PMPML is introducing Grievance Redressal module at citizen’s fingertips with all new user interface and functionalities and up to date news. In the coming versions,

Key features:-
1. Modified User Interface
2. Citizen selects only grievance and department is auto selected by system
3. Option to put photograph for respective grievances
4. Citizen gets SMS and email alerts
5. Citizen can provide feedback to offered services
6. SLA based resolution and auto escalation mechanism