HDFC ERGO Insurance App

3.5
29.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Manage all your insurance needs at one place with the HDFC ERGO Insurance Mobile App.

The HDFC ERGO Mobile App lets you access you policy details anytime, anywhere through your smartphone. You can locate nearby network hospitals & garages, view your Health Card, track claim status, find answers to all your policy-related queries and get many more benefits with the user-friendly HDFC ERGO Insurance App.
We’re always looking for ways to give you the best mobile app experience! Our new version of the HDFC ERGO Insurance App takes convenience to next level with its improved user interface, easy login and additions of new services & utilities.

HDFC ERGO Insurance App Features:

• Unified view of policy and claims
• Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches
• Link new policies and non-HDFC ERGO polices
• Quick access to towing and ambulance contact details
• View and E-mail Health Card
• Contact information of branches and customer care available at your fingertips
• Product information & FAQs
Fitness Discount for health policy customers
Book your doctor's appointment, search a diagnostic center and get connected with more than 7000+ Cashless Network hospitals.
Tele clinic with online consultation

Services:

• Register and track claims
• Sync data and get updates at regular intervals
• Get quotes and buy new policies
• Renew policies and set up renewal reminders
• Create service request for changes in policy details
• Check renewal premium

Utilities:

• Login using registered mobile number
• Tag and store important document with eLocker
• Receive regular wellness tips
• Get insights into your how you drive with Drive Safe

Smartwatches with WEAR OS from Google:

With our Wear OS Watch app, See a unified view of policy and claims, Geo co-ordinates-based location search linked to Google maps for cashless hospitals, network garages and branches, Quick access to towing and ambulance contact details, Tele clinic with online consultation, and much more.


Required Permission:

• Contacts/Phone - Add/Call emergency contact from "HDFC ERGO Insurance Mobile App" app to your phone contact list
• Camera/Storage - To capture a photo or pick an image from the gallery in order to upload images in claim registration, e-vault, and other modules
• Location - Show nearby location service like cashless network and other modules
• Overlay - To show notification over the app while the application in the foreground and to avoid unnecessary notification status bar

About HDFC ERGO:

HDFC ERGO General Insurance is a joint venture between HDFC Ltd. and ERGO International AG, the primary insurance entity of Munich Re Group. The company offers a range of general insurance products in the retails space, like Motor, Health, Travel, Home, and Personal Accident Insurance, and customized products like Property, Marine, and Liability Insurance in the corporate space.
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.5
29.7K reviews
Apoorva Teli
February 16, 2024
The fitness tracking module is useless. Does not sync correctly with your fitness tracking app. My fitness app shows 10,000 steps while this HDFC ERGO app, even after connecting and syncing with my fitness app shows 0 steps. The page load is excruciatingly slow. HDFC ERGO customer care tells you to mail a screenshot of their fitness screen on their app, which shows 0, so you can't avail the discount of 8% on premium payment. So basically that feature of discount is just a marketing gimmick.
10 people found this review helpful
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Anu M
February 12, 2024
One of the worst apps of all times I have come across so far. I have tried umpteen times to renew my policy but it keeps on asking for OTP only and doesn't go beyond, and if by chance it goes as well, I am not able to make any payment despite clicking on Pay Now as the page doesn't take you to the next page at all. Nor does the link work that they send via message.
19 people found this review helpful
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David Vaz
March 5, 2024
Most 3rd rate app. Perpetual loading. It is infuriating to use because the app auto logs you out every few days despite daily usage and synching with fit. To log back in takes a very long time and requires several steps with long load times thus infuriating and frustrating the customer even more and disincentivising use of your app for fitness goals. Please take immediate steps to stop auto login off failing whitch I vil escalate to the top management quoting this review and the date it was made
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HDFC ERGO
April 6, 2021
Hi David Vaz, Please accept our apology. We understand that it is discomforting and please we request you to write your concern to us at "contactsupport@hdfcergo.com," along with your registered mobile no. or email id. so that we can quickly assist you and resolve your concern. Take it easy! :)

What's new

• Minor bug fixes