myPSE from Puget Sound Energy

2.4
834 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The myPSE app provides easy access to your account when you're on the go. Check your balance and make a payment with just one click. Track & report power outages in your neighborhood and check on restoration times, all in the palm of your hand.

Manage your account:
• Review your account balance, prior month’s charges and pay your bill
• Use and securely save your preferred payment method – eCheck, debit, credit, PayPal or Venmo
• Manage personal preferences - select your desired bill due date or enroll in paperless billing
• Change or update your account security, including password and security questions
• Start, stop or move your residential service

Stay informed about outages:
• View outage status on the map, searching by address, city or ZIP code
• Easily report an outage
• Set your preferences to receive outage notifications by email, text or phone
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
798 reviews
Wayne Pennington
March 10, 2024
Update 3/9/24: Sometime since the last time I checked the outage map, they have fixed the outage area boundaries. But, now I can't pan around the map. I can zoom and rotate but not pan. With the new July update it looks like the outage area in the Outage Map has stopped working again. Only a pin 📍 is shown for an outage with no indication of the area of the outage. This was fixed a few months ago but now it's not working again. Note that the area works correctly on the PSE website outage map.
2 people found this review helpful
Did you find this helpful?
Pete D
October 25, 2021
Barely does what it's supposed to. Frequently becomes unresponsive (presumably due to waiting for network operations), confusing UI for reporting outages (why do I have to pick from two *identical* address options after entering my actual address?), and the outage map itself is barely usable because about two thirds of the screen is taken up by buttons, expanders, etc.
6 people found this review helpful
Did you find this helpful?
Jack Greaves
April 2, 2022
Absolutely Useless. Every single time I log in, it demands an email verification. The email verification link opens the browser and confirms the account is verifying. It does not return you to the app once verified, just proceeds in the browser. The app never recognizes its been verified, the only option is to return to the home page, restarting the process. The only thing this app does is email a link to do it on your browser.
9 people found this review helpful
Did you find this helpful?

What's new

Usability enhancements including full screen outage map view and small bug fixes.