LEx - Loudoun Express Request

2.8
9 reviews
1K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Loudoun Express Request, or LEx, is an efficient way to connect with county staff on a range of topics. Your inquiries are routed directly to a staff member who can help answer questions and solve problems.

LEx is 24/7. Have a question or concern after business hours? Snap a photo and enter a request. Your inquiry will be in the queue for the next business day.

LEx is one step ahead. Concerned about the litter on the corner? Check LEx. Your neighbor may have already entered it. You can follow along for updates.

Loudoun County is committed to exemplary service for our residents. LEx is here to help.
Updated on
Apr 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
9 reviews
A Google user
March 30, 2019
When I submitted a claim for my personal residence, it appeared in the Nearby Requests as a public request. Before submission, it stated that the request would only be viewable by official Loudoun county personnel but the fact that it is showing up on the public list makes this incorrect. Furthermore, there is no option to edit or delete a request after it has been submitted. Overall, the idea of this application is good but it is poorly executed.
1 person found this review helpful
Did you find this helpful?
A Google user
December 27, 2018
Almost beyond useless. Impossible to determine which category complaint falls under. Also impossible for staff to see attachments. Also impossible for both staff and residents to read each others comments.
Did you find this helpful?
A Google user
April 29, 2018
Totally useless. Nowhere to log into my account and see my submissions and comments from the county.
1 person found this review helpful
Did you find this helpful?

What's new

v4.6.4:
- Notification improvements
- Bug fixes

v4.6.3:
- Bug fixes

v4.6.2:
- Email verification UI Update
- Bug fixes

v4.3.0:
- Update UI

v4.1.0:
- New UI theme
- Accelicon support

v3.9.4:
- Improved ADA compliance
- Minor bug fixes