Brandi Bulten
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I've always had some issues using the app to get residential delivery in my area. Most recently, the app doesn't want to add the unit number to the delivery address. I've taken to writing in all caps on the delivery notes what my unit number is, and that method isn't always successful. I don't think the app communicates well with DoorDash in my area, but aside from that and some other gripes I have about my local restaurant, I've had overall good experiences with the app and the franchise.
1 person found this review helpful
A Google user
It is great for ordering quickly and easily online, but one of the previous updates must have removed the ability to cancel an online order and force you to call the store. To me, it takes away from some of the apps old versatility. I live an hour away from the nearest Pancheros and usually order ahead if I know I will be heading to a town with one in it and if something comes up and I can't cancel it is a little annoying. Please fix this and I will rate 5 stars
8 people found this review helpful
Dan Suh
App works great but the notifications leave a lot to be desired. I can only see about half of the notification (can't see anything after the ellipses). When I swipe down to expand the notification nothing happens. When I click on the notification to see what they're offering it just takes me to the home page where there's no way to see it. I'd be more tempted to stop by if I knew what, "try our new sizz..." was.
15 people found this review helpful