Nick Tarling
I've been using this app for a number of years now keeping track of my banking on the go, and it has been so useful and simple to navigate. However, this complete redesign has to be one of the most ill-advised and eye-straining changes I've ever seen an app do and it really needs to be rolled back. Nothing about the minimalistic icon nor the yellow and blue color mishmash says they considered what the average person thinks of when they talk of BNH.
4 people found this review helpful
Bank of New Hampshire
June 6, 2023
We value your feedback. Thank you for sharing your thoughts with us, Nick.
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BNH feels like a small town bank. Every time I call, I speak to a human being; they're always knowledgeable, friendly, and local. UPDATE: While I continue to enjoy BNH, this app has become absolutely unbearable. Since an update this fall it's frustrating and buggy. I prefer to use fingerprint login, but it only works sporadically.
6 people found this review helpful
Bank of New Hampshire
December 31, 2018
Thank you for reaching out to us. We have identified an issue that is causing a login failure for on some Android devices. We are working diligently with our vendor to resolve the issue. A new version of our app is expected to be released on 1/9/19 to resolve the login issue. We sincerely apologize for the inconvenience this has caused.
Eric Ives
New update is terrible, bill pay is now sending some payments from my account to my home address instead of where the payment is supposed to go (it was working for years before the update) The x button doesn't work on bill pay advanced site. I can no longer figure out how to set up reoccurring payments. Payees were deleted from my account, namely 2 other bank accounts that I would use bill pay to transfer money to. There is no ACH function anywhere to be found. Really bad update, needs fix
5 people found this review helpful