B Nelson
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Update 2:If I could drop it to 0 stars, I would. I've been a lifelong QFC shopper, but I am ready to quit and cancel Boost! I'm dependent on delivery, and with all the issues of late with this app, I'm ready to give up and go to Safeway. And I HATE the new ad layout. Update:Dropping another star, I have had to sign in multiple times, the store location keeps changing. App is ok for creating a shopping list, nightmare for delivery. Can't move items easily from in store to delivery.
10 people found this review helpful
Cyanasen Azur (Cyanasen Azur)
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Stop it with your digital coupons. EVERY TIME I use them I need assistance because half of the coupons don't work and load correctly at checkout and then I need assistance for more than 5 minutes because of it. This is the 5th time in a row. I'm pretty done shopping here because of this. Absolutely one of the worst shopping experiences and I'm autistic and disabled it is absolutely NOT user friendly.
The Kroger Co.
March 27, 2024
Hey Cyanasen! We're very sorry for any frustration caused by our digital coupons being challenging to use. We shared your disapproval to our team for review. If you'd like any explanations or to share additional feedback, please email Krogersocialmedia@kroger.com and put Case#67781362 in the subject line. Have a good day!
Dan
The shopping list will not sort correctly. When I go to the store I want to get in and out as efficiently as possible, so I set the mobile app to sort my list by 'Aisle Ascending', so I can start from one side of the store and finish at the other side. Unfortunately, the mobile app doesn't use leading zeros, so the aisle sort order displays like 10,11,13,14,3.6.7. So now I have to retrace back to the single aisles that are out of order. App is pretty nice except for this bug.
52 people found this review helpful