A Google user
- Flag inappropriate
- Show review history
It was great in the past few years I used it, but turned to horrible lately. The service is going downhill. My latest story (happened about 30~ minutes ago, I'm so fed up with their service that I had to write a review, I don't do this ever): I ordered a taxi to Móricz Zsigmond square 17 at about 1:30 am. I waited 5-10 minutes for a taxi to take the order. Then a lady called me, asking if this was a valid address (it was, it was literally the address of the pharmacy, in the middle of the night of a very well known location in Budapest). After I told her that I see cars parking right in front of this address, she reassured me that a taxi was coming my way. I waited, 5-10~ more minutes in the cold, when I got a notification that due to increased demand, my order was cancelled. I ended up taking a freelancer taxi nearby. If you see this review, my recommendation is to avoid this app, and use another one instead for now. Maybe they can fix their internal problems in a few months? I for one am deleting this and will be using another one in the near future. Will give it another try in maybe 6 months time? Only giving 2 stars because of the past few years, but this experience was truly unacceptable. Avoid this if you can, for now.
13 people found this review helpful
Christopher Valkenburg
I booked a taxi using this app with more than two hours' notice. Ten minutes before the cab should have arrived, I received a text telling me no cabs were available. I've used City Taxi for years (via telephone) without a problem. City Taxi, get this sorted out. You'll lose faithful customers like me if you let people down with your faulty app/ management.
5 people found this review helpful
CK Tiberio
- Flag inappropriate
- Show review history
Non-quick order is a mess! You select your departure address, the pick up address, and then press review, and then for some mysterious reason the delivery address will revert automatically to the incorrect gps finding and you cannot change the delivery address anymore. Can you pls fix this issue? Thank you
2 people found this review helpful