Julia
Weird auto scrolling when clipping deals. I used to love this app, it's pretty standard and I used it basically only to clip deals. I just updated it and discovered there's a weird auto scrolling on it that prevents me from clipping deals quickly. Please put it back to how it was before with no scroll, just updating the next unclipped item. (or at least make it a setting). 3 stars because of this
21 people found this review helpful
Julie Miller
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Why should customers have to download an app they have to login to literally every single time they go to your store to see if they have the deals loaded and ready to go! Give everyone deals no matter what!!!! To top it off every time you clip something it will not just get rid of that one so that you can clip more, no it resets so that you can't add everything! This app has been a nightmare from the beginning. Like I'm expected to scan every item I put in my cart!
189 people found this review helpful
Albertsons Companies, Inc.
March 13, 2024
We're sorry that you're unhappy with our app, and it refreshes with every deal you clip. We appreciate your feedback and have shared thorough documentation of it with our App Development Teams for their consideration. We'd like to assist with these issues, if you could please chat with us on the Need help section of our app under Settings.
Jay Q
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(EDIT: Albertsons' bot response to negative reviews is *useless*. Just fix your broken app.) I only use this app to scan digital coupons but they only get applied at checkout about 10% of the time. I scan the barcode when I see the coupon on the pricetag; it shows up in the app and I clip the coupon. That works. But despite it working correctly in the app, it almost never gets applied at checkout. Even Safeway clerks talk about how bad this app is.
153 people found this review helpful
Albertsons Companies, Inc.
March 8, 2024
We understand your frustration when offers don't redeem after clipping. We'd like for you to reach out to us so that we can gather more details. Please chat with us on the mobile app by visiting Need Help under the menu options or visiting the website using your mobile browser. We hope to hear more from you soon. Thank you for the update.