Jonathan Lai
January 2024, Suddenly my password is not saved in the app. Reset password. Login within the day is all ok. 22-01-24 decided to login, still no saved password. Tried the password that resetted. Cant log in. Reset again. Was prompted services unavailable this time. Tnx alot.
Leo Lee
- Flag inappropriate
- Show review history
No clear indication on whether your account is just locked or you typed your password incorrectly. Went through an episode of self doubt and 5 password resets thinking just maybe I typed my password wrong for the 15th time, only to know from customer support that my account was locked all along.
Yana Ayaka
- Flag inappropriate
- Show review history
So this is for anyone that's been experiencing trouble with logging in the app, (i.e. wrong password/log in ID), if you haven't touched anything, it's because you didn't properly log out after the last session. I gave SCB a call and they helped reset things, and everything went back to normal.
5 people found this review helpful