ConnectWise ScreenConnect

Name: ConnectWise ScreenConnect
Availability: InStock
Rating: 2.390000104904175 (661 reviews)
Author: ConnectWise

ConnectWise

2.4

661 reviews

100K+

Downloads

Everyone

About this app

The official ConnectWise ScreenConnect app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise ScreenConnect to your Android or Google Chrome OS device. Get secure access to Windows, Mac, Linux, Google Chrome OS and mobile devices anytime, anywhere.

With this app you can:
- Host remote support and unattended access sessions in your existing ConnectWise ScreenConnect instance
- Remotely control computers and workstations
- Remote control devices manufactured by Samsung
- Remotely view non-Samsung Android devices (requires Android 5+)
- Allow remote control of Android devices by granting the AccessibilityService API permission (requires Android 7+)
- Set up unattended access to a mobile device
- Support clients on the go
- Send commands to remote devices
And more!

If you don't have access to ScreenConnect already, visit https://screenconnect.connectwise.com/ to become acquainted with the best remote support software available today!

We want to hear your feedback!
Feature Requests: http://control.product.connectwise.com
Support: https://www.connectwise.com/company/partner-services/support?tab=screenconnect

Updated on

Oct 25, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

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No data collected

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Ratings and reviews

2.5

587 reviews

Sherry Bernklau

March 6, 2024

The app has been great up until a couple months ago when the mobile version started freezing when using the remote keypad. Sometimes I can close & reopen the app multiple times and then it will work, but even that has become less & less effective. The issue only occurs in the mobile app. I do not have the problem when using my laptop. Unfortunately, my phone is the device I use most for remote work.

Shawn Hall

April 21, 2023

I've been using ScreenConnect for 8+ years. I loved it. The latest version just stopped working with a "null" connection error after their Mar 2023 update. It's been over a month now without a single word of acknowledgement from ConnectWise, but dozens of reports like this one. Since ConnectWise doesn't provide support mechanisms to their customers anymore, you can safely assume this is now end of life.

48 people found this review helpful

A Google user

April 16, 2019

The most recent update makes the app nearly impossible to use. Every time you zoom in and then try to activate the keyboard by swiping the menu down, the screen it's resized to fit your display making the screen unreadable on a phone display. This worked just fine before the update. Please fix ASAP! EDIT: Screen resizing issue fixed. Works great!

29 people found this review helpful

ConnectWise

April 12, 2019

Hey Jon/Michelle Templeton, We're aware of the issue and currently have a fix that is being reviewed internally. Be on the lookout for an update soon! Additionally, we typically release bug fixes and new features through our beta channel. Please reach out to us at pm@screenconnect.com if you would like to join our beta test program.